Our Focus is on Complex Problem Solving

Using a proven, repeatable and reliable industry recognized methodology at its foundation, Boxwood customizes each engagement to fit unique client applications.

Six Sigma1

Globalization and instant access to information, products and services continue to change the way people conduct business. Today’s competitive environment leaves no room for error.

What is Six Sigma?

First, what it is not. It is not a secret society, a slogan or a cliche. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services.

Why "Sigma"?

The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematically figure out how to eliminate them and get as close to “zero defects” as possible.

Key Concepts of Six Sigma

At its core, Six Sigma revolves around a few key concepts.

Critical to Quality

Attributes most important to the customer

Defect

Failing to deliver what the customer wants

Process Capability

What your process can deliver


Variation

What the customer sees and feels

Stable Operations

Ensuring consistent, predictable processes to improve what the customer sees and feels

Design for Six Sigma

Designing to meet customer needs and process capability

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Boxwood Consulting, LLC
1 Six Sigma content borrowed and modified from ge.com